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17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product@it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the

wired vaporware  Rules of the Road for Customer Relationship Management 17 Rules of the Road for CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage North America began not as one company, but as the efforts of many entrepreneurs who built their successful products and businesses with a sincere focus on their customers. Source : Sage Software Resources Related to Customer Relationship Management (CRM) : Customer Relationship Management (CRM) Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » wired vaporware


Navigating Between Service Management Scylla & Charybdis - Part 1
It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing

wired vaporware  strategies have birthed new wired and wireless  field services management (FSM) , remote asset management, and multi-echelon logistic operations. In fact, the following are some major service market growth drivers: Demand for higher  workforce productivity Today’s mobile and  global positioning system (GPS)  technologies enable real-time optimization of service (and thus workforce productivity) Deregulation  and competition increase the emphasis on service quality Large system integrators ( IBM, Read More...
Elusive Profits, Expensive Mistakes: the Pitfalls of Overseas Sourcing
Extending supply lines overseas brings new commercial and operational challenges that are far more complex than ever before. Enterprises are exposed to an

wired vaporware  Key players are already wired to the network, significantly speeding implementation. The ability to share the network reduces the cost for any one participant, making it economical to switch supply chain transactions to electronic from paper means. Timeliness. Network platforms improve timeliness by legislating - and managing - connectivity standards with partners, and providing the structure within which supply chain cost elements can be captured and presented as they are incurred. Moving to Read More...
The New Manugistics Faces A New Millennium
New executive management, Internet-savvy products, and aggressive promotion have rescued Manugistics Group from the brink of collapse, at least for the short

wired vaporware  New Manugistics Faces A New Millennium The New Manugistics Faces A New Millennium S. McVey - September 20, 2000 Vendor Genesis Formerly the supply chain planning (SCP) market leader, Manugistics was a pioneer in the advanced planning and scheduling market, arguably before such a market existed. Founded in 1969 as Scientific Time Sharing Corporation, a division of Continental Telecom, the company became independent under then CEO, William Gibson, through a leveraged buyout in 1986. Renamed Manugistics Read More...
Enterprise Software Service and Maintenance Alternatives
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is

wired vaporware  Software Service and Maintenance Alternatives Alternatives to Service and Maintenance Arrangements Enterprise software customers are becoming more aware of alternative ongoing service and maintenance agreements. TomorrowNow is one company that has brought these alternatives to the public. It is an experienced Bryan, Texas-based (US), third-party maintenance and support provider for former PeopleSoft and J.D. Edwards products (which were recently acquired by Oracle .) The company has been Read More...
A Modern Tale of Long (Supply Chain) Tails -- Part III
Part II of this blog series explained ToolsGroup’s value proposition for achieving service level excellence in distribution environments. The point of the

wired vaporware  Chris Anderson, editor of  Wired magazine , who illustrated the concept with Internet-based selling companies such as Apple's iTunes or Amazon.com . His book entitled “The Long Tail: Why the Future of Business is Selling Less of More”   has also been a bestseller. In his part of the Webcast mentioned in Part I , Joseph Shamir, ToolsGroup’s chief executive officer (CEO), ascertained that when the long tail is viewed from a supply chain perspective, the tail starts where demand becomes Read More...
Customer Relationship Management and the Next Generation Network
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our

wired vaporware  huge installed base of wired telephone networks to work with wireless cellular networks, something these networks weren't designed to do. But there are now technologies in place, based on open standards, that will make it possible for us to use these kinds of services to more effectively interact with customer and prospects, while improving our business and personal lives. Converging on the IP Multimedia Subsystem The IP multimedia subsystem (IMS) is a standards-based next generation networking Read More...
Manufacturer's Nirvana -- Real-Time Actionable Information
How many ERP vendors, including the largest ones, have natively built-in real-time production monitoring, warehousing management, time and attendance capture

wired vaporware  production by hardware being wired directly to production machines, while a special user screen (e.g., touch screen, capable of simplifying data entry) can be created for shop floor personnel to provide virtually real-time data flow to and from the shop floor (i.e., to bring the production and ERP information together). Both office and plant personnel should thereby know via a color-coded screen exactly what is happening with each machine (i.e., yellow would indicate that the machine is down, while Read More...
Workday to Tackle Talent Acquisition
One of the major announcements at the recently held Workday Rising 2012 conference was that Workday will develop its own talent acquisition suite from scratch

wired vaporware   Read More...
Sit Down and Have a Long Talk with Your E-Business Application
Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions

wired vaporware  and web content through wired, wireless, and Internet telephones. The integration of the Locus Dialogue SpeechPortal platform and Great Plains' eEnterprise solution is intended to merge the cost-efficiency and universality of the telephone with the power and convenience of an e-business solution. The resulting speech-enabled products are planned to boost productivity and provide unprecedented ease-of-use. Market Impact The question is, how exactly do Locus and Great Plains plan on implementing Read More...
SAP Backpedals Its SaaS Forays -- By Design or Under Duress?
Let me start this blog post with a huge disclaimer: I have no intentions of wilfully beating up on SAP whatsoever!Sure, the enterprise applications titan

wired vaporware  Backpedals Its SaaS Forays -- By Design or Under Duress? Let me start this blog post with a huge disclaimer : I have no intentions of wilfully beating up on SAP whatsoever! Sure, the enterprise applications titan has lately been embroiled in an intellectual property lawsuit with archrival Oracle over improper use of support data through its TomorrowNow third-party support (recently discontinued) subsidiary . As if this wasn't enough, SAP is being sued again, and this time over an allegedly failed softwa Read More...
Oracle Co. - Internet Paradigm Boosts Applications Growth
Oracle is one of the first software companies to implement the Internet computing model for developing and deploying enterprise software across its entire

wired vaporware  erp software vendors,erp software companies,compare erp software,best erp software,erp software comparison,top erp software,erp software,erp software vendor,what is erp software,erp for small business,small business erp,small business software,small business accounting packages,small business inventory control,list of erp vendors Read More...
Why don’t the Potential Benefits of Spend Analysis Come Easily?


wired vaporware  any changes to the hard-wired/hard-coded system, because any change would affect all of its customers. So what ends up happening is that these vendors then resort to “tried-and-true” manual processing to try to accurately classify any misclassified spend data (such as the aforementioned “Bus. Unit” or “Polaris” occurrences). But then another can of worms gets opened with the typical inefficiency problems faced with manual off-shore processing of spend data. To somehow appease their customers, Read More...
JDA FOCUS 2012: A Real-time Cloud to Serve the “Connected Consumer”
It seems JDA Software, a leading supply chain management (SCM) solution vendor, is just a short step away from being able to manage the entire SCM process

wired vaporware  to successfully serve today’s wired consumers, is “built on the simultaneous management of the customer experience, the product lifecycle, and channel synchronization. These three inter-related strategies drive a company’s ability to effectively plan, execute, and satisfy customers.” JDA Customer Engagement Cloud: Some Concrete Product Delivery at FOCUS 2012 Prior to the FOCUS 2012 conference, JDA Software at the National Retail Federation (NRF) BIG Retail Show in January 2012 launched the Read More...
Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

wired vaporware  Software Support and Maintenance Options Enterprises have choices when it comes to software support and maintenance (S&M) providers. Several, less costly options exist for any company that is considering discontinuing S&M for an application. For more background on software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Read More...

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