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Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

wireless innovation forum  increase satisfaction: Major US wireless operator, AT&T, saw an opportunity to build up its reputation based on superior customer experience. It had to increase customer engagement by offering a more personal customer experience. This required eliminating home grown legacy systems and re-engineering its entire e-commerce infrastructure to be fully customer relevant for its entire range of products and services. AT&T used ATG as the platform for its B2B site to fulfill its vision of a personalised and Read More
Outsourcing, Applications Software
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Documents related to » wireless innovation forum


The Collaboration Advantage: Customer-focused Partnerships in a Global Market
Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60

wireless innovation forum  phones and provider of wireless data services, has created an open yet secure environment to help developers and publishers of content more easily build applications for use on a range of mobile devices. The development programme stands at the centre of a network of thousands of developers, from leading content publisher/developers such as Disney, Major League Baseball and Electronic Arts to small companies and individual developers. The company provides developers with a software platform that includes Read More
Enabling Growth through Business Model Innovation
By understanding and successfully leveraging business model innovation, your company can...

wireless innovation forum  Growth through Business Model Innovation Enabling Growth through Business Model Innovation Success in the new economy takes more than doing things the same old way. Business model innovation creates a better vision for your company—setting you up for efficient, steady growth. By understanding—and successfully leveraging—business model innovation, your company can expand into new markets and business activities find new ways to monetize your existing capabilities work with partners to create Read More
Parametric Technology Corporation's Bold Vision Drives Growth and Innovation
Cooperative markets and clever strategies controlling internal developments and guiding marketing may help Parametric Technology Corporation (PTC) reach

wireless innovation forum  Technology Corporation's Bold Vision Drives Growth and Innovation Background Parametric Technology Corporation ( PTC ), one of the top product lifecycle management (PLM) vendors, has a bold vision for the future. Its PLM software solutions include enterprise level product development process solutions, small and medium business (SMB) solutions, and industry solutions that are used by over 40,000 companies worldwide in aerospace and defense (A&D), automotive, consumer products, footwear and Read More
Making Sense of the Wireless WAN Hype


wireless innovation forum  Sense of the Wireless WAN Hype Wild West is a metaphor often used to describe the wireless wide area network (WAN) business. But it s worse than that. In the Old West, everyone had a gun. In this business, customers are defenseless. What s going on? Well, for one, vendors are playing fast and loose with terminology that should mean something. Wireless is compelling, but how do you decide what s right for you—and who do you trust? Read More
Wireless Palm VII ~ Look Ma No Hands!
The Palm VII is a logical wireless extension of the Palm Pilot platform. The Palm VII is a data-driven device allowing access to such information as news

wireless innovation forum  Look Ma No Hands! Wireless Palm VII ~ Look Ma No Hands! P. Hayes - June 26, 2000 Product Background 3Com introduced the Palm VII Wireless PDA in early 1999. The device initially retailed for $599 (MSRP) USD with an expensive wireless monthly service fee. In October of 1999 prior to the Palm spin-off, 3Com cut not only the cost of the device from $599 to $499, but also lowered the cost of service due to complaints from the end user population of exorbitant access fees. The Palm VII is a logical wireless Read More
Innovation and Change in Human Resources
Learning Review's Veronica Inoue interviewed two representatives of the Interamerican Federation of Human Resource Management Associations (Federación

wireless innovation forum  and Change in Human Resources Veronica Inoue: What is [Federación Interamericana de Asociaciones de Gestión Humana] FIDAGH's perspective on human resources [HR] in Latin American countries? Paul Rosillón : We have to look at it from different points of view. First, I think that Latin America is undergoing a process of change and transformation—as is the whole world— but this particular geographic region is where we are experiencing the most changes. On the other hand, a big part of the Read More
Top 7 Considerations for Your Wireless Network
It’s a wireless world outside, with cell phones, BlackBerries, netbooks, and more relying on various wireless data networks to connect and communicate. Adding

wireless innovation forum  7 Considerations for Your Wireless Network It’s a wireless world outside, with cell phones, BlackBerries, netbooks, and more relying on various wireless data networks to connect and communicate. Adding or upgrading your wireless local area network (WLAN) inside the business adds flexibility, convenience, and keeps data available everywhere inside your company. This paper presents seven things to consider when adding or upgrading a WLAN for your business. Read More
Prix Innovation Ouverte 2012 - Bombardier Transport
TEC was honored as a 2012 laureate of the l’Association pour le développement de la recherche et de l’innovation du Québec (ADRIQ) Prix Innovations in the

wireless innovation forum  Innovation Ouverte 2012 - Bombardier Transport Bombardier Transportation’s innovative Train of the Future project has led the company to collaborate with many partners during its research phase, including TEC, for the use of its decision support platform in selecting railway components; Amesys, for testing; Silicomp Canada, for simulation software; and CRIM, for its expertise. While CRIM's researchers and professionals have helped to resolve the problems that Bombardier Transportation’s R&D team Read More
Mindjet and Spigit to Merge Their Innovation Wares
My recent blog post discussed the increasing need for enterprise innovation management (EIM) software covering all of the innovation lifecycle stages, from

wireless innovation forum  and Spigit to Merge Their Innovation Wares My recent blog post discussed the increasing need for enterprise innovation management (EIM) software covering all of the innovation lifecycle stages, from strategic innovation planning via ideation and product portfolio management (PPM) and optimization to execution. In a recent survey conducted by Bain & Company , two-thirds of executives at companies generating over $100 million in revenue named innovation as one of their top three priorities. Yet, in Read More
Verification Tools for Wireless Broadband Systems
Wireless broadband systems are becoming ever more complex at an unprecedented pace. Verification of such an intricate system in a short development cycle is a

wireless innovation forum  Tools for Wireless Broadband Systems Wireless broadband systems are becoming ever more complex at an unprecedented pace. Verification of such an intricate system in a short development cycle is a challenging and tedious task. This white paper throws light on the need for automated test frameworks required for a wireless broadband system. It discusses two approaches that can help accelerate the verification process of physical layers and higher layers respectively of the protocol stack in Read More
The Middle Kingdom - From Wired to Wireless
Confused about RFID middleware? RFID middleware has a critical role to play in cleaving together and clarifying the signals and intelligence, bidirectionally

wireless innovation forum  - From Wired to Wireless Introduction Middleware is the bridge between one world and the other. Middleware for radio frequency identification (RFID) bridges the worlds of waves (radio), light beams, and sensory (light temperature and vibration), to the hardwired world of servers, routers, Internet, and software systems. The Middle Kingdom is the world between the physical world and the digital world. And to add to the definition—middleware may span from the device to the edge (the border, and slightly Read More
Managing Product Innovation
Inadequacies at the front end of the product development process is one of the leading causes of product failure for consumer products companies. Many companies

wireless innovation forum  Product Innovation Managing Product Innovation If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Source : SAP Resources Related to Key Performance Read More
E-procurement: From Brilliant Innovation to Common Cliché
Electronic procurement has moved from a nice idea to a stampede in just a few years. Growing at Internet speed it spawns business models faster than the market

wireless innovation forum  E-procurement: From Brilliant Innovation to Common Cliché Introduction In 1998 researchers at the Haas School of Business of the University of California at Berkeley published an important study called Procurement in the Internet Age - Current Practices and Emerging Trends. Essentially a survey of 80 technology-oriented companies, the paper proved to be a good guide to subsequent developments in E-procurement. It is a measure of how far we have come in less than two years that in their summary of i Read More
Don’t Let Wireless Detour Your PCI Compliance
The Payment Card Industry Security Standards Council (PCI SSC) has published a PCI DSS Wireless Guideline which acknowledges that wireless is a clear and

wireless innovation forum  Let Wireless Detour Your PCI Compliance The Payment Card Industry Security Standards Council (PCI SSC) has published a PCI DSS Wireless Guideline which acknowledges that wireless is a clear and present danger to network security and those who collect, store or transmit card holder data must take steps to assure that it is secure, whether or not wireless is deployed in the cardholder data environment. Organizations that handle payment card data must take steps to secure the CDE against wireless Read More

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