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The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

wireless knowledge  US$15m it paid for wireless infrastructure provider Sendia in 2006 . A somewhat strange aspect of the acquisition was that InStranet has mostly (over 75 percent of its clients) been a traditional, on-premise software provider, with the rest being hosted in a single-tenant mode. These modes of operation have been exactly the opposite of the “No Software” mantra of Salesforce.com. InStranet has also sold its KM products primarily to European telecommunications and financial service providers that have Read More
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
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Documents related to » wireless knowledge


A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection

wireless knowledge  for corporate wide selection. Wireless support, availability of applications, and communication compatibility may play a major part, particularly in data exchange issues. For example, I discovered Windows NT 4.0 does not support USB and infra-red synchronization, which meant having to pay for an additional serial link cable. As knowledge builds, this kind of information can be easily captured in a knowledge base for future users. Hopefully they will then avoid the pitfall, though it would not have Read More
The Power of Knowledge -- Knowledge is Power (Part 2)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

wireless knowledge  call center agent, and wireless) and in multiple languages simultaneously. The SKM’s Knowledge Advisor (described later) can be set up to provide a way for the knowledge base to be queried in many languages. By translating the words in the domain model, this would allow a user to type in his or her searches in one of the languages and he or she would be walked through the same guided-search process. Although not all of the solutions might be translated into the user’s language of choice, Read More
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

wireless knowledge  selected topics in Telecommunications; Wireless/Mobile Communications; Consumers, Media & Entertainment; and Information Technology Hardware, Software & Services. Decision Instruments Yankee Group offers a full portfolio of technology and market forecasts, trackers, surveys, and total cost of ownership (TCO), return on investment (ROI), selection and migration tools. Decision instruments provide our clients the data required to compare, evaluate or justify strategic and tactical decisions a hands-on Read More
The Power of Knowledge -- Knowledge is Power (Part 1)
The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt

wireless knowledge  KM tool via a wireless device and identify the problem using case-based reasoning that handles problems’ descriptions. Some case studies have proven that service KM can reduce troubleshooting time by solving issues once and making the resolutions available across the service organization – almost like a collective consciousness aligning everyone in the service operation. Enter Servigistics’ Service Knowledge Management (SKM) This brings me to Servigistics , a privately-held company headquartered in Read More
From Applications to ROI: System Architecture for Wireless Meshes
Wireless technology has become exceedingly popular and convenient in both residences and enterprises. Networks are now expected to aid IT support, government

wireless knowledge  ROI: System Architecture for Wireless Meshes Wireless technology has become exceedingly popular and convenient in both residences and enterprises. Networks are now expected to aid IT support, government services, and public safety applications. That’s why the architectural strategies used to implement wireless mesh networks can have a profound impact on the performance and financial success of metro-scale and wide area wireless mesh deployments. Read More
Wireless Mobile Portal by MobileID
MobileID has produced a clean, easily navigable, user-friendly web site, which will allow users of all abilities to set up their MobileID personalized service

wireless knowledge  Mobile Portal by MobileID Wireless Mobile Portal by MobileID P. Hayes - April 27th, 2000 Event Summary LOS GATOS, Calif.--(BUSINESS WIRE)--MobileID, Inc., the world's first wireless mobile portal to provide access to e-mail and personalized Internet content to mobile phones and PDAs, launched their company and Internet site in January. Targeting the growing segment of mobile consumers and professionals, MobileID enables the wireless Internet by delivering truly personalized content and providing direct Read More
Meridian Knowledge Solutions
Meridian Knowledge Solutions helps you create measurable value with your learning strategy. Meridian provides technology platforms that empower enterprises

wireless knowledge  Knowledge Solutions Meridian Knowledge Solutions helps you create measurable value with your learning strategy. Meridian provides technology platforms that empower enterprises, governments, and member-based organizations to develop their people by delivering learning, assessing performance, and fostering collaboration. We’ve been making customers our partners since 1997. Our suite can be deployed on-premise, hosted, or in a secure cloud. Innovative design promotes configuration to business Read More
3 Countries Open the Gate
EC-Gate creates a wireless vertical marketplace to enable B2B e-commerce. The first of several wireless virtual communities were unveiled at three

wireless knowledge  launch of their Business-to-Business Wireless ASP (WASP) during the Bouw-RAI exhibition in Amsterdam, the AmericasTelecom conference in Rio de Janeiro, and the ITAC Procurement conference in Ottawa. Through its alliance with Ericsson and Telfort, EC-Gate has created a wireless cybermarket for the Dutch construction industry, EC-Bouw. Leveraging the Internet, EC-Gate provides its community of trading partners with a collaborative commerce solution. EC-Gate's solution enables B2B transactions within multipl Read More
Taking It to the Streets: A Guide to Wide Area Wireless for the Non-technical Business Professional
It s hard to go anywhere these days and not see ads for mobile wireless carriers. But the technology is so confusing and the choices so overwhelming, it can be

wireless knowledge  Guide to Wide Area Wireless for the Non-technical Business Professional It s hard to go anywhere these days and not see ads for mobile wireless carriers. But the technology is so confusing and the choices so overwhelming, it can be impossible to know which solution to choose. Before making the wrong choice, it’s best to have a basic understanding of mobile wireless communication—how it is currently being used in the industry, and how it can benefit your organization in the future. Read More
Managing Your Wireless Workforce
Mobile data security is most effective when implemented in layers: installing smart firewalls, deploying antivirus software, and using encrypted connections

wireless knowledge  Your Wireless Workforce Mobile data security is most effective when implemented in layers: installing smart firewalls, deploying antivirus software, and using encrypted connections. True mobile security relies just as much on the actions of end users. This means companies must instill a culture of security within their organizations. Learn how well–considered policies and procedures encourage and enforce smart and safe business practices. Read More
Wireless Solutions
Wireless Mobile Solutions

wireless knowledge  Solutions Wireless Mobile Solutions Read More
Evaluating Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and

wireless knowledge  Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations TEC Selection Uses Knowledge Bases Thus, we beg to differ that certain selection service providers' (including TEC's) methods are archaic but they rather save time and cost, while taking care of the functions and features inventory management. To that end, TEC released a number of knowledge bases (KBs), accessible through its evaluation centers Read More
“Rightsourcing” Your Wireless Asset Management
Businesses face a changing market landscape that forces continual optimization of current resources and assets to achieve results. One of the fastest growing

wireless knowledge  Your Wireless Asset Management Businesses face a changing market landscape that forces continual optimization of current resources and assets to achieve results. One of the fastest growing elements in the arsenal of resources is wireless communications. Specifically, you need to consider how you utilize, maintain, and control your corporate wireless assets so that they contribute to achieving your overall company mission and vision. Find out how. Read More

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