Research in Motion, maker of the BlackBerry, had a rapidly expanding customer base and shortened product life cycles. This led the company to add more contract manufacturers to its supply chain, meaning more complex decisions had to be made in less time. To stay competitive, the company implemented response management technology. Learn more about the company’s rapid growth and the software that helped make it possible.
in 1984, RIM provides wireless solutions for the worldwide mobile communications market. The company offers seamless access to time-sensitive information through phone, email, text messaging, instant messaging, and Internet and intranet-based applications. RIM's technology supports multiple network standards and enables third-party developers to enhance their products and services with wireless connectivity to data. The company's primary revenue stream is generated by the BlackBerry solution, which