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Documents related to » wireless service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

WIRELESS SERVICE: Service Productization Service Productization Source: Epicor Document Type: White Paper Description: Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with
5/16/2005 12:00:00 AM

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

WIRELESS SERVICE: Good Customer Service Is Simple Good Customer Service Is Simple Olin Thompson - November 25, 2010 Read Comments Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on
11/26/2010 8:44:00 AM

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

WIRELESS SERVICE: Recession? Steal Market Share by Increasing Customer Service! Recession? Steal Market Share by Increasing Customer Service! Source: Mindshare Technologies Document Type: White Paper Description: During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out
8/3/2009 3:20:00 PM

Financial Fusion ~ E-Finance Wireless Leader?
Financial Fusion’s expands e-finance possibilities. From this point forward a client can bank anytime, anywhere, without limitation. (Of course your cell phone will not suddenly start spurting out cash….)

WIRELESS SERVICE: Financial Fusion ~ E-Finance Wireless Leader? Financial Fusion ~ E-Finance Wireless Leader? P. Hayes - April 6, 2000 Read Comments Event Summary WESTPORT, Conn., /PRNewswire/ -- Confirming its commitment to lead the e-finance marketplace into the rapidly emerging wireless marketplace, Financial Fusion, Inc. announced the formation of its new Web and Wireless Division along with the launch of its patent-pending Total Wireless product family - available for immediate implementation. Financial Fusion s focus
4/6/2000

Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition.

WIRELESS SERVICE: Service Level Goal Strategy: Path to Profit Service Level Goal Strategy: Path to Profit Source: RPE Document Type: White Paper Description: How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate
12/23/2005 1:37:00 PM

Customizing Agile for a Service Business
The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.

WIRELESS SERVICE: Customizing Agile for a Service Business Customizing Agile for a Service Business Source: Vanteon Document Type: White Paper Description: The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.
10/25/2012 11:00:00 AM

Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

WIRELESS SERVICE: Top Software for Service Companies Top Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech
10/5/2010 9:01:00 AM

The Exacting Needs of Metal Service Centers
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet the dimensional inventory, chemical, and physical properties requirements that are vital to the metal service industry and material converter businesses.

WIRELESS SERVICE: The Exacting Needs of Metal Service Centers The Exacting Needs of Metal Service Centers P.J. Jakovljevic - November 30, 2005 Read Comments Needs Definition There is one market where the vast majority of general enterprise resource planning (ERP) products show a number of fatal flaws . Metal services centers, which perform operations like cutting, slitting, painting, galvanizing, anodizing, etc., and their related converting operations, which may involve paper, textiles, plastics, etc., suffer from an
11/30/2005

A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business.

WIRELESS SERVICE: A Guide to ERP for Service Organizations A Guide to ERP for Service Organizations Shockwave Flash plug-in is not installed or disabled. Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role
6/8/2007 11:22:00 AM

Plateau as a Service for Talent Management » The TEC Blog
Plateau as a Service for Talent Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

WIRELESS SERVICE: CaaS, compensation, CRM, HCM, hr, iCims, iContent, lms, paas, performance management, Plateau, platform, SaaS, social, SuccessFactors, succession planning, Talent Gateway, talent management, taleo, TMS, web 2.0, XaaS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-07-2010

Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

WIRELESS SERVICE: Generating Revenue from Service Generating Revenue from Service Steve Downton - July 10, 2003 Read Comments Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of
7/10/2003


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