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Unlocking the Value of Competencies: A Look at Competency-based Management
Does your company know the competencies it has and those it needs to support business growth? TEC analyst Sherry Fox looks at how a competency-based approach

workforce competencies  competency-based management approach to workforce development. This is done by first identifying the unique combination of knowledge, skills, abilities, attitudes, characteristics, and competencies required to effectively perform a specific role within an organization and then organizing them into a competency model/profile (also called a competency dictionary or competency set/group). Filling an organization’s competency library with characteristics that are key to progression within the organization Read More...
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Documents related to » workforce competencies


Case Study: Save the Children
Save the Children needed to build a leadership team and an engaged workforce with the right competencies. They decided on an integrated approach to talent

workforce competencies  team and an engaged workforce with the right competencies. They decided on an integrated approach to talent management that included competency modeling, performance management, learning management, and succession planning solutions. Learn how it allowed the organization to develop a leadership pipeline, enhance skills, and create a more engaged workforce. Read More...
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

workforce competencies  connection between knowledge of workforce core competencies and a company's ability to achieve its objectives. Despite the strategic – and substantial – benefits of defining competencies, HR departments can be overwhelmed by the daunting task of defining every requirement for every job in the organization. Fortunately, a competency compass doesn't have to include every attribute of every position. Zero in on jobs and competencies that matter most Start by focusing on the most mission-critical position Read More...
Workforce Analytics: Changing and Winning the Game
Human resources (HR) is an increasingly strategic player in gaining a competitive advantage, especially in terms of workforce analytics. But HR organizations

workforce competencies  first and most advanced Workforce Analytics Solution, Workforce Insight enables HR and business leaders to analyze the impact of human capital decisions on business outcomes. Source : DoubleStar Inc. Resources Related to Workforce Analytics: Changing and Winning the Game : Workforce Management (Wikipedia) Workforce Analytics: Changing and Winning the Game Workforce Analytics is also known as : Workforce , Workforce Management , Workforce Analytics , Workforce Management Software , Workforce Planning , Read More...
Measuring and Improving Employee Competencies to Increase Performance and Customer Satisfaction
Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships

workforce competencies  relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read the case study. Read More...
Integrated Workforce Management (WFM) Platforms: Fact or Fiction? - Part 2
Part 1 of this blog series analyzed the major modules of integrated workforce management (WFM) suites that organizations can deploy to better schedule and

workforce competencies  Workforce Management (WFM) Platforms: Fact or Fiction? - Part 2 Part 1 of this blog series analyzed the major modules of integrated  workforce management (WFM)  suites that organizations can deploy to better schedule and assign work in their production and distribution facilities, and in retail stores. Concrete examples of commercially available products included those from Kronos and RedPrairie Corporation , given those two vendors’ notable recent moves in the WFM field. While Part 1 Read More...
Forever 21 Selects Kronos for Global Workforce Management
Kronos Inc., a provider of workforce management (WFM) software, keeps on posting great results due to growth in cloud deployments and brand new customer wins

workforce competencies  Selects Kronos for Global Workforce Management Kronos Inc. , a provider of workforce management (WFM) software, keeps on posting great results due to growth in cloud deployments and brand new customer wins. Regarding the latter, Forever 21 , a specialty retailer of clothing and accessories,  selected Kronos as its global WFM solution  to address multinational needs and standardize its brand experience delivery across the world. Forever 21 will use Kronos time and attendance (T&A) and forecasting and Read More...
10 Things to Consider in Your Mobile Workforce Management Strategy
There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be

workforce competencies  Consider in Your Mobile Workforce Management Strategy There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be hard to know where to begin. To get you started, here are 10 things to consider when evaluating your mobile workforce management strategy. Read More...
New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

workforce competencies  Realities of Retail Workforce Management: Myths versus Facts With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage. Read More...
Workforce Analytics: Key to Aligning People Business Strategy
This research brief examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business

workforce competencies  examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business objectives. It looks at existing technologies and makes recommendations to enable organizations to address workforce optimization, talent plans, and human resources (HR) service delivery. Read it and discover how your company can achieve best-in-class performance. Read More...
CAPTure Workforce Planning
CAPTure Workforce Planning software uses internal data, plus demographic, educational and other trends, to identify talent challenges. CAPTure uses

workforce competencies  Workforce Planning CAPTure Workforce Planning software uses internal data, plus demographic, educational and other trends, to identify talent challenges. CAPTure uses information from a wide range of sources—human resources (HR) information systems, data warehouses, the Bureau of Labor Statistics, universities, best practices, and organizational expertise—from executive strategy and HR specialist insight to line manager understanding. Read More...
Vana Workforce: A Global and Integrated Solution for SMEs
Founded in 2008 as an HR technology company, Vana Workforce now sells Vana HCM software exclusively as a cloud application company. Vana HCM, fully native on

workforce competencies  HR technology company, Vana Workforce now sells Vana HCM software exclusively as a cloud application company. Vana HCM, fully native on the Force.com platform, is designed for small and medium enterprises, and is a truly global application, available in multiple currencies and languages and with country-specific regulatory reporting. In 2012, Vana closed its first round of external funding and released Update 9 of its solution. In this report, TEC principal analyst P.J. Jakovljevic gives an overview of Read More...
Proactive Dispatch in Field Service Exception Management for an Effective Mobile Workforce
In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you

workforce competencies  for an Effective Mobile Workforce In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you provided to them. And that makes sense. But planning is an ongoing effort. The plan is really only the plan at the start of the day. Because there are exceptions all the time. Read More...
KronosWorks 2010: Of Next-Gen User Experience & Workforce Mobility
Given our shared presence in the Boston metro area, I’ve had numerous contacts and interactions with Kronos Incorporated in the past, but this fall was my very

workforce competencies  Next-Gen User Experience & Workforce Mobility Given our shared presence in the Boston metro area, I’ve had numerous contacts and interactions with Kronos Incorporated in the past, but this fall was my very first attendance of the vendor’s  annual user conference: KronosWorks 2010 . That attendance was a worthwhile use of my time and a great learning experience about the company and its customers. As some  background, here is Ventana Research ’s report from the previous conference, KronosWorks Read More...
Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction
A workforce scheduling process helps a company allocate the right people, with the right skills, in the right place, at the right time. It has a direct impact

workforce competencies  Escalating Customer Satisfaction A workforce scheduling process helps a company allocate the right people, with the right skills, in the right place, at the right time. It has a direct impact on a company’s ability to increase workforce capacity and productivity, and improve customer satisfaction. But though scheduling is an integral part of a workforce management strategy many companies don’t have a formalized scheduling process in place. Find out more. Read More...
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