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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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How to (Ab)Use Your Employees as a Social Platform


Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon, which depicted current social guidance efforts by a few large brands such as Pepsi, Dell, Gap, and Intel. She brought up the interesting point that Pepsi is mulling over the idea of engaging its employees—i.e., its most treasured resource—in extracurricular activities. And this is

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War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

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Social Media and Customer Experience Feedback


Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves, "How can we tap into the power of this new method of communication to improve our business and the experiences we provide our customers?"

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SAP Users Speak Out on Credit and Collections Shortcomings


A recent survey of companies which have implemented SAP Accounts Receivable reveal more than a few areas where the system failed to deliver. Although nearly all reported one or more influences on credit and collections that did not relate to SAP, 70% of them felt shortcomings of SAP's A/R module were at least partly to blame for the observed rise in Days Sales Outstanding.

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My Takeaway From ERE Expo 2010


I attended ERE Expo online by following the live stream, which by the way was really great, with no interruptions and good sound/video quality. In a way, I’m glad I couldn’t be there in person, since the conference was in Florida, the weather was great and the location was very close to the beach—following online from rainy Montreal allowed me to concentrate better. On the other hand, it seems

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Jackbe Presto


JackBe Presto delivers real-time operational intelligence dashboards direct from live information sources to provide visibility and insight that ties operational information to business key performance indicators (KPIs) and metrics to measure continuous business impact.  

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A guide to the benefits, technology and implementation essentials of CRM & SFA solutions


Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed contact information for every buyer and automating what had been manual tasks, sales force automation (SFA) and customer relationship management (CRM) have begun to positively impact sales efforts.

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Supply Chain Execution Suite


RedPrairie’s best-of-breed supply chain, workforce, and all-channel retail solutions put commerce in motion for many of the world’s leading companies. Installed in over 60,000 customer sites across more than 50 countries, RedPrairie solutions help ensure flawless execution, visibility and collaboration between manufacturers, distributors, retailers and consumers to enable the consistent flow of goods from raw materials to finished products in the hands of buyers. The comprehensive and collaborative portfolio of RedPrairie supply chain and retail solution lines includes Warehouse Management, Transportation Management, Enterprise Workforce Management, Enterprise Store Operations, All-Channel Commerce, and Visibility & Performance Management.  

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HR Tech 2013 Interview: Frank Moreno, Director, Product Marketing, Kronos Inc.


HCM Analyst Raluca Druta interviews Frank Moreno, Director of Product Marketing at Kronos, live on the show floor at the 2013 HR Technology® Conference & Exposition. Listen and find out how customers are responding to Kronos’ Workforce Central 7, what’s in store for the company’s cloud services offering, and whether Kronos has any plans to grow into a full-fledged HCM suite.

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Alcie Enterprise Edition


ALCIE's multi-company, multicurrency enterprise resource planning (ERP) suite was developed with, and uses, Oracle technology. ALCIE is an integrated suite of Internet-capable enterprise applications. ALCIE includes in-depth financial, project or job accounting, budgeting, purchasing, inventory and materials control, sales order and distribution, billing, fixed assets, and payroll.

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