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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 yelecom billing analyst training


The Guide to Google Apps Training: Part Two: How to Secure a Google Apps Domain
You don’t have control over attempted attacks on your domain, but putting the right security systems in place means you can block access to your data and your

yelecom billing analyst training  data backup, data encryption, data recovery, data security, data security breach, Google Apps, domain security, domain recovery, data access controls

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?


Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of this blog series) and Microsoft Dynamics products (see Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft

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A Quality and Compliance Training Road Map for Emerging FDA-regulated Companies


A Quality and Compliance Training Road Map for Emerging FDA-Regulated Companies Emerging life science companies face the same compliance and regulatory pressures as larger ones. Companies that outsource sales and operational functions need to disseminate training on key policies, procedures, and regulations to a wide audience—without the benefit of a dedicated training team. These companies demand solutions that automate the quality training effort without compromising the entire quality program.

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Case Study: OnDemand Gives BECU Online Training Success


BECU, a credit union with more than 500,000 members, found its existing learning management system (LMS) was leading to employee frustration and not producing the needed training results. The company realized it needed a solution that would scale with the company’s rapid growth and provide functionality for employee performance management. Find out why the company chose Cornerstone’s OnDemand LMS to address its needs.

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Why Soft-skills Simulation Makes a Hard Case for Sales Training


Many companies find that traditional sales training methods have fallen short. The competitive levels of today's business environment demand new educational methods that can deliver advantage quickly and cost effectively. But how to cut through the clutter? Book learning, seminars, and lectures alone are too static! E-learning and web-based training are often irrelevant—or just plain boring. What to do?

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Companies Worldwide Embrace New Methods of Enterprise Software Training


In order to analyze today's usage, trends, and requirements in the area of enterprise software training, SAP commissioned a study to analyze this dedicated market segment. This report gives the results of the study, and provides companies with an insight into key trends in enterprise software training around the world, including which training formats are already in use, and allows companies to compare how their training plan compares to other organizations with regard to delivery, as well as providing scenarios and solutions for future planning.

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Boston Analyst Roadshow SYSPRO Update: New SCM Tracking Solution, and Surprising Results of Customer Survey


TEC's Aleksey Osintsev reports on SYSPRO’s new supply chain management solution and what the results of a recent SYSPRO survey show about the effectiveness of big data messaging, as well as new field service vendor Elysian Field Software, in this post about the recent JRocket Marketing analyst event in Boston.

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HRM Research Analyst Job Opportunity


We’re seeking an additional HR software-focused research analyst to join our team at our Montreal headquarters. Please contact us if the following job description interests you. TEC seeks a research analyst and consultant for enterprise software subjects such as human resource management (HRM), compensation, performance, and incentive management, and finance. Candidates must apply

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Improving the Flexibility of Learning Management to Expand its Reach and Meet Corporate Training Obj


Tenaris, an organization operating in the steel and energy industries, faced a number of business challenges, including managing the complete spectrum of training from e-learning to classroom and integrating informal and formal learning methodologies. The company chose SumTotal Learning Management as a platform for training initiatives and to administer a variety of learning activities for both internal and external audiences.

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SAP Business Objects Training




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Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application Training Platform


More than any other factor, ineffective training is responsible for inflating total cost of ownership (TCO) for software investments. Ineffective training approaches include starting too late; assuming go-live is the completion of the project; and failing to teach users about the processes the software is designed to support. Successfully lowering TCO means embracing e-learning, blended training solutions, and web-based simulations.

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