X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 your step


Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

your step  Differentiation: Your 3-Step Plan Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

Evaluate Now

Documents related to » your step

10 Warning Signs that Your ERP System Is Killing Your Business


Today’s manufacturers face rising costs, increased competition, and changing customer requirements. If their enterprise resource planning (ERP) solutions are not up to par, these companies face dizzying levels of complexity, duplicated effort, and poor product quality and customer service. Learn how to tell whether your ERP system is killing your business, and how a new approach to business systems can help you thrive.

your step  and inventory levels. Do your suppliers need to load special software to connect? Can they quickly and easily get the information they need? 9. New employees need time to learn the system. Many older ERP systems are difficult to learn and workers are easily frustrated when they are instructed to 'Press F1 to inquire' 'or Press Enter to accept'. If you have staff turnover, you are losing money while the new people learn the short cuts to get up and running. 10. Globalization is too difficult. Many legacy s Read More

With Commerce One, Your Reach May Be The Same As Your Grasp


Commerce One has announced a broad range of initiatives aimed at extending its E-procurement solutions and technology across the supply chain. The company announced that this completes its procurement offerings; what will it do next?

your step  Be The Same As Your Grasp Event Summary Commerce One (NASDAQ: CMRC) has announced a wide-ranging collection of partnerships and offerings whose net effect is to place the company in a central position in the industrial supply chain. The purpose of the newly announced Commerce One MarketSite Portal is to add capabilities for procurement of Direct Materials and Mission-Critical Maintenance, Repair and Operations (MCMRO) materials for the company's current offerings. In this context, Direct Materials refer t Read More

A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures.

your step  Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures. Read More

Step into Sage SalesLogix through a Demo Geared to Your Role


Sage SalesLogix provides a view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. This flash demo details how Sage SalesLogix helps six different roles: sales, marketing, customer service and support, accounting, IT, and management. Learn how they would use Sage SalesLogix during a typical workday--choose your role now!

your step  a Demo Geared to Your Role Sage SalesLogix provides a view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. This flash demo details how Sage SalesLogix helps six different roles: sales, marketing, customer service and support, accounting, IT, and management. Learn how they would use Sage SalesLogix during a typical workday--choose your role now! Read More

Just How Smart Is Your Scheduler?


Intelligent scheduling optimizes your resources. Intelligent scheduling software uses predictive analytics to establish both predictable and “unpredictable” events so as to yield a realistic schedule that can be continuously optimized. Intelligent scheduling is perhaps the most critical functionality that has been missing from the feature set for field service activities and processes in other

your step  How Smart Is Your Scheduler? Intelligent scheduling optimizes your resources. Intelligent scheduling software uses predictive analytics to establish both predictable and “unpredictable” events so as to yield a realistic schedule that can be continuously optimized. Intelligent scheduling is perhaps the most critical functionality that has been missing from the feature set for field service activities and processes in other systems, such as enterprise resource planning (ERP), enterprise asset Read More

3 Signs: Is Your Product Configurator Still Relevant to Your Customers Needs?


Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs.

your step  Signs: Is Your Product Configurator Still Relevant to Your Customers Needs? Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs. Read More

Your Guide to Evaluating Data Protection Solutions


Chances are, if you’re backing up your data, you’re using backup tape as your solution. But advances in data management technologies are making disk-to-disk (D2D) backup a vital component of any sane data protection strategy. In fact, D2D backup provides answers to the challenges threatening traditional tape backup strategies. Find out how to evaluate the different advanced data protection solutions available on the market today.

your step  if you’re backing up your data, you’re using backup tape as your solution. But advances in data management technologies are making disk-to-disk (D2D) backup a vital component of any sane data protection strategy. In fact, D2D backup provides answers to the challenges threatening traditional tape backup strategies. Find out how to evaluate the different advanced data protection solutions available on the market today. Read More

E-CRM in Your Enterprise


In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity, owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service, and you’ll find it a challenge to attract, serve, and retain your customers. So how can you transition intelligently to the e-customer relationship management (CRM) model today?

your step  CRM in Your Enterprise In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity, owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service, and you’ll find it a challenge to attract, serve, and retain your customers. So how can you transition intelligently to the e-customer relationship management (CRM) model today? Read More

Get Your Sales Team Going with Mobile CRM


As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

your step  Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn't it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It's all possible, if you equip your salespeople with mobile CRM. As you'll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps Read More

Best Practices: Employer Branding—Five Tips to Make Your Career Site Your #1 Recruiting Asset


Competition for talent is fierce, and employer branding—or communicating why your company is a great place to work—is becoming a more sophisticated and more critical part of a recruiting strategy. While you communicate an employer brand in many ways, it's most important on the corporate career site, where you have the opportunity to convert people you've touched through other channels into potential future employees. Read on to discover five best practices that can help make your career site your #1 recruiting asset.

your step  Branding—Five Tips to Make Your Career Site Your #1 Recruiting Asset Competition for talent is fierce, and employer branding—or communicating why your company is a great place to work—is becoming a more sophisticated and more critical part of a recruiting strategy. While you communicate an employer brand in many ways, it's most important on the corporate career site, where you have the opportunity to convert people you've touched through other channels into potential future employees. Read on to Read More

How Your Employees May Be Exposing You to Legal Risks through Misuse of E-mail


Read this white paper to learn about the areas of potential legal liability and exposure that arise not only through the purely internal activities of your employees, but when inappropriate material makes its way into the corporate e-environment from the outside—and learn about the legal exposure that may arise when you permit employees to be exposed to spam containing pornographic or other inappropriate content.

your step  Your Employees May Be Exposing You to Legal Risks through Misuse of E-mail Read this white paper to learn about the areas of potential legal liability and exposure that arise not only through the purely internal activities of your employees, but when inappropriate material makes its way into the corporate e-environment from the outside—and learn about the legal exposure that may arise when you permit employees to be exposed to spam containing pornographic or other inappropriate content. Read More

Is Cron Limiting Your Automation Strategy?


If you currently use cron to schedule jobs on your UNIX servers, you may have noticed that your job schedule requires a higher degree of flexibility than cron can provide. Or, your IT department is required to comply with specific regulations. If this is the case, Skybot Scheduler, the enterprise scheduler for your Windows, UNIX, and Linux servers, may be the solution. Read about some of the advantages of Skybot Scheduler.

your step  Cron Limiting Your Automation Strategy? If you currently use cron to schedule jobs on your UNIX servers, you may have noticed that your job schedule requires a higher degree of flexibility than cron can provide. Or, your IT department is required to comply with specific regulations. If this is the case, Skybot Scheduler, the enterprise scheduler for your Windows, UNIX, and Linux servers, may be the solution. Read about some of the advantages of Skybot Scheduler. Read More

Enhance Your Agility and Speed Up Your ROI with Mobile Business Intelligence


Most small and midsized enterprise (SME) leaders pride themselves on being able to react more quickly to customer requirements and market trends than larger competitors. This agility is a strategic differentiator for them. That’s why these businesses are working to increase their agility and responsiveness by using BI. See how mobile BI can help facilitate the adoption of BI—to enhance the agility and speed up the ROI of SMEs.

your step  Your Agility and Speed Up Your ROI with Mobile Business Intelligence Most small and midsized enterprise (SME) leaders pride themselves on being able to react more quickly to customer requirements and market trends than larger competitors. This agility is a strategic differentiator for them. That’s why these businesses are working to increase their agility and responsiveness by using BI. See how mobile BI can help facilitate the adoption of BI—to enhance the agility and speed up the ROI of SMEs. Read More