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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

z part 1  databases to help users analyze various aspects of their business. For more details, see the Article CRM is Busting Out of It's Britches: Operational, Analytical, and Collaborative CRM Are Born . API - Application Programming Interface . Typically, a set of API's will be released by the vendor of software, to enable programmers to write new code on top of the application more quickly by making use of pre-packaged code within an API set. Often used to either augment functionality, or to link one Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » z part 1


The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

z part 1  Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API that lets you access virtually any tabular data source from the Java programming language. It provides cross-DBMS connectivity to a wide range of SQL databases. There is also a new JDBC API, which provides access to other tabular data sources, such as Read More
Microsoft to Add
Microsoft's Encore acquisition should bring the two former partners' complementary product offerings even closer together and should widen opportunities within

z part 1  (and even into the dozens of ERP product from other vendors including Best Software, see FRx Poised to Permeate Many More General Ledgers ), it has not been the case with other potential add-on products, like MBP or Forestar. Also, while Best is benefiting royally by mostly cultivating its large install base, MBS' and SAP Business One 's emphasis on hunting for new licenses in an all-but-stalled economy has had a limited success so far. Hence, one should not be surprised by MBS' recent and more upbeat Read More
The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

z part 1  Solaris , IBM System z mainframes , and IBM AIX . Pega also uses leading application servers including IBM WebSphere, Oracle WebLogic , and Apache Tomcat . Unified processes and business rules reside in the abovementioned common repository (database), which may run on Oracle , Microsoft SQL Server , and IBM DB2 relational databases . The architecture also supports parallel computing  so that multiple nodes are available to scale up and support distributed user bases and provide resiliency. SmartBPM’s Read More
Quantum Retail: Challenging the
Every year-ending holiday season reminds us of the importance of consumer spending and the retail sector for the United States (US) and global economies

z part 1  Day X for product Z?”) rather than sociology (i.e., the likelihood of a general customer to come in for that product). Dealing With a Panoply of (Largely Static and Isolated) Systems Therefore, retailers need new models and thinking as better answers for their merchandize assortments, item allocations, and store labor in order to handle tricky factors such as seasonality, lifecycle phases of their products, weather, promotions, commodity price changes, average day-of-week and time-of-day sale volumes, Read More
The Intelligence of Social Media (Part 2)
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a

z part 1  introducing BI strategies to analyze the enormous amount of data flowing through the Web. In fact, some software solutions have been designed to address this type of analysis. These tools are called “social Web analytics.” According to the definition provided by The Social Web Analytics eBook (2008) , by Philip Sheldrake, social Web analytics are “the application of search, indexing, semantic analysis and business intelligence technologies to the task of identifying, tracking, listening to and parti Read More
What Makes a Good White Paper Good... (part three)
Here is the third point in a series that looks at the key features to consider when writing an IT white paper... so that you not only get your reader's interest

z part 1  previous post and Michael Stelzner's site ). The proposed solution must be both practical and clearly stated. If the solution that ostensibly addresses the egregious problem is utterly incomprehensible due to stratum after stratum of obfuscating and argot-laden cant, the reader is left high and dry—and justifiably frustrated. Likewise, if the proposed solution isn’t practical: if it involves too high a financial investment, too much time to implement, or simply too much information to absorb all at Read More
EAM Versus CMMS: What's Right for Your Company? Part One
As companies continue to look for more areas from which to squeeze out revenues and reduce expenses, enterprise asset management (EAM) and computerized

z part 1  management (EAM) software and computerized maintenance management systems (CMMS) continue to grab headlines as a realistic way to reduce expenses and increase revenues. For one, maintaining an adequate level of repair and service parts inventory based on forecasted equipment usage can prevent already limited funds from being over-allocated just to achieve a false sense of security. Also, an effective preventive maintenance program can improve equipment utilization and availability, enabling production Read More
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

z part 1  this blog series further analyzed Webcom ResponsAbility , the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here . The vendor just released the ResponsAbility p4 release. Competitive Offerings Do Exist Still, Webcom’s first-to-market (or close to) BPM on-demand advantage has already been challenged by the solutions from Skemma, Appian [ evaluate this product ], Lombardi [ evaluate this product ], Colosa Read More
Curbing MESsy Shop Floor State of Affairs - Part I
Those that follow manufacturing-oriented enterprise applications have likely noticed for some time an uptick of conversations about the need to better integrate

z part 1  Control, Execute , and Analyze Production . Why do we need integrated manufacturing operations, or manufacturing execution systems (MES) linked to transactional enterprise resource planning (ERP) systems, likely via some plant-level integration hub and visualization & intelligence layer ? Well, it is not a major revelation to say that, for instance, in the discrete manufacturing sector, fabrication and assembly processes are being run and managed by isolated applications, such as “Post-it” notes, Read More
Are PLM and Global Sourcing Related? Duh, And How! (Part II)
Part I of this blog post analyzed the white paper entitled

z part 1  of this blog post analyzed the white paper entitled Manufacturing Outsourcing: Seven Common Pitfalls to Avoid , authored by Symphony Consulting and Arena Solutions . It also established an intrinsic connection with product lifecycle management (PLM) software technology as a global sourcing collaboration enabler. Indeed, several macroeconomic trends seem to be helping the PLM market, starting with the rampant offshoring of facilities and/or expansion of outsourcing and contract manufacturing overseas . T Read More
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

z part 1  Products , VOIP Reviews Analyzed , VOIP IP Telephony , Voice Over Internet Protocol , How VOIP Works , IP Telephony VOIP Broadband , VOIP Phones and IP Phones , Buy and Research VOIP Phone , VOIP Call Termination Providers , VOIP for Internet Phone Business , IP PBX SIP & VOIP , VOIP IP Telephony , IP PBX VOIP , SIP VOIP , Unified Communications VOIP , Internet2 Voice Over IP , IP Special Interest Group , VOIP Phone System for Windows , IP PBX and VOIP PBX Resource , Advantage of VOIP Telephony , IP Read More
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

z part 1  Management Scylla & Charybdis” analyzed the phenomenon of  service economy , or the increasing importance of the service sector  in industrialized economies. But while the vast  customer service  software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning and executing service supply chains. Compared to manufacturing and distribution supply chains, which are already complex on their own, service supply networks add a few more complicating Read More

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