X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 zen cart


AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1
A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud

zen cart  

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » zen cart

Internet Trust Marks: Building Confidence and Profit Online


Increase your Web site's potential with a trust mark. Learn how to increase transactions on your site and decrease shopping cart abandonment when you read this white paper. Download this paper and you will learn just how beneficial trust marks are to online businesses.

zen cart  Trust Marks: Building Confidence and Profit Online Increase your Web site's potential with a trust mark. Learn how to increase transactions on your site and decrease shopping cart abandonment when you read this white paper. Download this paper and you will learn just how beneficial trust marks are to online businesses. Read More

Catering to Small and Medium-Size Enterprises


With opportunities in the large enterprise marketplace shrinking due to increased penetration, small and medium-size enterprises (SMEs) are starting to receive more attention and scrutiny. This article explores the special needs of the SMEs and asks, from a software standpoint, what companies can to do survive in this unique marketplace and what vendors can do to service them. Read on for the answers.

zen cart  to Small and Medium-Size Enterprises Introduction Unless you were fortunate enough to inherit one, most companies start out small and, if successful, grow larger. If you are part of a small or medium-size enterprise (SME), you already appreciate that the needs of small and medium-size enterprises (SMEs) can be completely different from those of larger enterprises. It is important to understand this distinction as an individual in a SME or a vendor selling software to SMEs. For the purpose of this Read More

Usability


Poor usability leads to irritation and fatigue and it has an adverse impact on the usage experience. In an on-line shopping web site, it can lead to loss of revenues. Poor usability in business applications leads to increased help desk costs. On the other hand, better usability makes our usage experience more fun and can increase productivity. A highly usable on-line shopping web site tempts repeat visits, builds customer loyalty, and increases its revenue-earning potential.

zen cart  Introduction There have been several reasons given over the years to explain the success of Microsoft's software products. Rarely has usability featured in these discussions. Many of us would recall how painful it was to draw a table in WordStar or WordPerfect . Microsoft Word made it simple, intuitive and fun to draw tables. The same goes for text formatting, mail merge, envelope printing, and so on. Extra wide screens in many software packages force users to scroll horizontally. As a result, Read More

Making Sure Your Service Provider Doesn't Fall Down on the Job


A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be pretty glaring from a 'minor' slip-up to one that can have major client impact.

zen cart  Sure Your Service Provider Doesn't Fall Down on the Job Making Sure Your Service Provider Doesn't Fall Down on the Job E. Robins - July 21, 2000 Event Summary Forrester Research recently conducted a study on 40 top service providers, and discovered, as TEC stated over 3 months ago, that the site builders are rarely capable of providing all the services required for building a site from the ground up. Researchers said the relative inexperience of most companies involved in the site-building business Read More

Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

zen cart  balanced business,balanced business systems,balanced business program,balanced business accounting,balanced business scorecard,balanced business services,balanced business advisors Read More

Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 2


Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These changes have led to the company’s analyst day held in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and

zen cart  Analyst Day 2011: Not your Older Brother’s Sage - Part 2 Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary . These changes have led to the company’s analyst day held in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and outgoing Sage North America’s CEO Sue Swenson’s reports Read More

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

zen cart  approach. There are a dozen or so xTuple ERP modules with functionalities that flow in a cohesive and logical manner. Prospective users can test drive xTuple ERP functionality at http://www.xtuple.com/demo/video . The company's employees are seasoned ERP executives, sales, or presales personnel from former or current competitors of xTuple. This has played a major role in designing xTuple's capabilities from scratch, as it was essential to provide only the necessary, nifty product capabilities first. It Read More

The Reinvention of Software Vendors and End-User Value


Application vendors are focusing on their install base as their primary source of revenue while cutting costs to provide profitability. Most vendors will tell you that they are both new account and customer oriented, and some have struck this balance. But the vast majority have been worshipping at the Wall Street idol of new accounts for so long that the reality is, they have a new account business model.

zen cart   Read More

ERP Plus and Beyond


ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production, labor collection, shipping, and invoicing processes.

zen cart  Plus and Beyond ERP Plus Although PowerCerv (now Verticent ) did not intentionally focused on any particular industry, its product has found place within many metal fabricators in a make-to-order (MTO), configure-to-order (CTO), and make-to-stock (MTS) environments. This may very well help Verticent to secure its position in the competitive ERP landscape. For additional information on Verticent's background see The Strengths of a Vertically Centric Enterprise Software Provider . Part two of the The Read More

TEC's Mid-market ERP-Distribution Buyer’s Guide


Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices, you need accurate and unbiased information. This comprehensive guide from TEC and SupplyChainBrain provides a state-of-the-market analysis, success stories from your peers, in-depth information on solutions, and a directory of the leading vendors in the field.

zen cart  training for about two dozen warehouse employees. The solution included a complete system for managing a warehouse, from receiving through optimized putaway, enhanced picking, replenishment, counting, resource utilization and more. The system was fully integrated into Syspro and supported PsionTeklogix RF terminals that the employees used as end devices. Key Benefits Made4net delivered the project on time and on budget. With its new central DC operated by WarehouseExpert, Natela has seen measurable improv Read More

Continuous Improvement Case Study: Taking Baby Steps towards Tangible Benefits


To improve supply chain operations with a fresh look and new ideas, Harris Tea worked with a consulting firm, Supply Chain Consultants. The objective was to optimize the entire supply chain, not just the pieces.

zen cart  continuous improvement,Harris Tea,ERP,enterprise resource planning,SCC,Supply Chain Consultants,best-in-class practices,supply chain,supply chain organization Read More

JDA FOCUS 2012: A Real-time Cloud to Serve the “Connected Consumer”


It seems JDA Software, a leading supply chain management (SCM) solution vendor, is just a short step away from being able to manage the entire SCM process. Focused on the retail industry, JDA helps retailers satisfy “connected, always-on” consumers. TEC principal analyst P.J. Jakovljevic recaps JDA FOCUS 2012, which highlighted the vendor’s aggressive move into the cloud.

zen cart  Keyword,jda focus,jda software,supply chain management solutions,jda 3d,i2 technologies,merchandising software solution,shelf-connected cloud,consumer-connected retail strategy,customer engagement cloud,customer order management,jda focus 2011,supply chain management software solutions,jda software group,jda software company Read More

Direct 500, LLC


Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

zen cart  500, LLC Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track Read More

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Three: ACCPAC's Back-Office Products Enhancements


ACCPAC continues to enhance the PRO series and Advantage series product lines.

zen cart  also provides SMEs with dozens of functional enhancements throughout the system including improvements in the Order Entry (OE), Inventory Control (IC), and Purchase Orders (PO) modules that make it even easier to manage the entire order processing cycle. Additional enhancements in the System Manager (SM) module give administrators even tighter control over the security of the entire accounting system. All editions of ACCPAC Advantage Series ( Enterprise , Corporate , Small Business , and Discovery ) have Read More