Customer Care & Billing RFI/RFP Template
The Customer Care & Billing RFI/RFP Template lists and describes 2473 features and functions found in Customer Care & Billing software solutions. This Customer Care and Billing (CC&B) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Customer Care & Billing software selection projects.Features and functions included in this Customer Care and Billing (CC&B) Template:
- Sales and Marketing
- Customer Billing
- Customer Care
- Packages and Promotions
- Accounts Receivable
- Financial Systems
- Enterprise Data Warehouse
- Telephony Products and Services
- Utility Products and Services
- CATV Products and Services
- IP Products and Services
- EBPP Services
- Technical Requirements
This functional and technical requirement set template covers industry-standard functional criteria of Customer Care and Billing (CC&B) that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Customer Care and Billing (CC&B) software project.
Use this template to gather your Customer Care and Billing (CC&B) requirements, build RFIs and RFPs, and track the progress of your software implementation.
Gather Your Customer Care and Billing (CC&B) Requirements Quickly and Effectively
- Identify and prioritize the features and functions you need instead of building a list from scratch.
- Easily add your company's unique Customer Care and Billing (CC&B) requirements.
- Find out what features and functions vendors support, and how they support them.
Collect Clear Customer Care and Billing (CC&B) RFI and RFP Responses
- Improve vendor participation by issuing RFIs that vendors can understand, and respond to easily.
- Use RFI responses to create lists of requirements for your RFPs or requests for quotation (RFQs).
- Make sure that vendors understand and can support all your requirements.
Eliminate Customer Care and Billing (CC&B) Implementation Surprises
- Get a clear picture of any required customizations.
- Help Customer Care and Billing (CC&B) vendors accurately cost required development work.
- Compare your existing systems to the winning solution (gap analysis).
All of TEC's RFI/RFP Templates are delivered to your in-box as Microsoft Excel spreadsheets so you can easily share and customize them.