Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.
Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents.
Content management systems enable management of an organization''s information assets such as internal documentation, records, and group collaboration. This model of research on enterprise content management (ECM) covers requirements for content authoring, workflow, presentation, asset management, reporting, backup, and other criteria for content management processes.
The Learning Management Knowledge Base will help you select learning content and management systems. It covers the required tools for effective training, e-learning and virtual classroom, course management, competency management, and other criteria.
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security.