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Comprehensive Operation Support Systems and Customer Care Solution


Source: Persistent Systems Pvt Ltd


Document Type: Case Study

Description:

Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.


Download <strong>Comprehensive Operation Support Systems and Customer Care Solution</strong>
 
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