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Comprehensive Operation Support Systems and Customer Care Solution


Source: Persistent Systems Pvt Ltd


Document Type: Case Study

Description:

Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.


Download <strong>Comprehensive Operation Support Systems and Customer Care Solution</strong>
 

Comments:
Related Topics:  Service Oriented Architecture (SOA)

 Related Industries:  Telecommunications

 Related Keywords:  Web based sales support, inventory, billing, service oriented architecture (SOA), customer satisfaction, improved time to market, reduced cost, fulfillment, customer acquisition, support solution

 Source: Persistent Systems Pvt Ltd
Learn more about Persistent Systems Pvt Ltd


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