OutlookSoft Case Study: Cingular Wireless
Source:
OutlookSoft
Document Type:
Case Study
When BellSouth and SBC merged to become Cingular Wireless in 2000, four issues concerned everyone: centralizing the storage of business information; improving access to, and reporting from, performance management processes; streamlining and standardizing analysis tools; and integrating data sources with different systems and platforms to create a "single version of the truth." The solution: OutlookSoft’s unified business process management application.