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Case Study: CRM Solution’s Superior Workflows and Multitenancy Create Stronger Customer Service


Source: Microsoft


Document Type: Case Study

Description:

The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship management (CRM) software from Microsoft Dynamics, recently upgrading to version 3.0 for enhanced workflow features. Learn more about how the company benefits from the solution.


Download <strong>Case Study: CRM Solution’s Superior Workflows and Multitenancy Create Stronger Customer Service</strong>
 

Comments:
Related Topics:  Customer Relationship Management (CRM), Customer Service and Support, E-CRM, Marketing Automation, Sales Force Automation (SFA)

 Related Keywords:  Microsoft CRM, customer satisfaction, customer satisfaction measurement, customer loyalty, customer satisfaction consultant, customer loyalty research, customer satisfaction consulting, Microsoft Dynamics, Microsoft Dynamics CRM

 Source: Microsoft
Learn more about Microsoft


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