Case Study: Unimed Porto Alegre
Source:
TOTVS S/A
Document Type:
Case Study
Unimed Porto Alegre, with 41 percent of the health care market share in Sao Paolo (Brazil) managed to make significant improvements to its operations by implementing a new solution to deal with hundreds of thousands of monthly online transactions. For one thing, the payment process has been reduced from 3 days to 10 hours or less. Learn about the other benefits this online customer service solution provides.