An ERP Vendor Poised to Overtake the Services Market
Predrag Jakovljevic and Judith Rothrock - February 25, 2008

As the US and European markets continue to drive away from manufacturing toward a more services-centric model, the twin factors of workforce mobility and inherent “change” that are tied to people-based industries has spawned a host of new technologies, software applications, and support structures. Simple customer relationship management (CRM) strategies have birthed new wired and wireless field services management, remote asset management, and transportation logistic operations. Time clocks and time sheets have been replaced with digital time and billing systems, much the same way that parts and materials order inventory and control systems have nearly achieved the “holy grail” (ultimate goal) of real-time analysis and reporting...