Sales Is from Mars, Marketing Is from Venus
Carla Reed - February 23, 2006

The Calm after the Storm

In the aftermath of the "retail storm", I begin my "un-shopping"—returning those impulse buys and unwanted gifts that are part of the season to be jolly. Although little is externally apparent, I find myself in another world. The shopping mall is reminiscent of the silence and desolation that follows a hurricane...