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标竿管理——衡量业绩的管理模式
吉姆 • E • 迪恩
2007年10月9日
简单而言，标杆管理就是以一种标准来估测我们的业绩。这里说的标准是什么都行，不过如果把我们的业绩评估与我们规模相当的同行对比的话，那就更有意义了。它可以帮助我们把日常的工作重点集中在重要的事情上，改善经营状况。关键要记住标杆管理的最后结果是使消费者和雇员快乐满意。
Retail Merchandising Showdown! Lawson Software vs. Epicor vs. Aldata Solution
TEC Analysts
Using our Merchandising Evaluation Center, we compared Lawson Retail Operations Management, Epicor CRS Merchandising, and Aldata G.O.L.D. head on. For the overall rankings portion, we looked at these vendor solutions in two basic configurations: with and without POS functionality. To eliminate any chance of bias, and to ensure a level playing field, all 3,072 criteria comprising all the modules and submodules in the merchandising request for information (RFI) were given equal weight and priority…
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Social Networks: How They're Turning CRM Upside Down
Wayne Thompson
Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to …
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Case Study: Small Retail Chain Gears Up for Rapid Growth
Christina Park
Elephant Pharm, a start-up retail chain in the natural health and wellness retail market, needed a software solution to help the company compete with the bigger players in the industry, and to achieve rapid growth. The retailer found the right software with Aldata Solution.
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Zooming into the Clothing Retailer Conundrum
P.J. Jakovljevic
If retailers in the vertical market of fashion apparel do not constantly refresh their presentation and assortment for consumers, they run the risk of being overtaken by their competition, regardless of how competitively they source and deliver.
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No One Said Sourcing Overseas Would Be Easy
P.J. Jakovljevic
The many challenges and risks that retailers face when sourcing globally could be mitigated with the right software tools. Yet the sad fact is that few information technology systems fully support the complexities and unique requirements of global trade.
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The Anatomy of Retail Sourcing Processes
P.J. Jakovljevic
The most successful retailers are those that continually focus on driving the very best performance from each of their suppliers, and that work collaboratively to improve performance in areas such as on-time delivery, product quality, and regulatory compliance.
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The Promise (and Complexities) of Private Labels
P.J. Jakovljevic
Recent studies have shown that retail winners (that is, companies that outperform their peers in year-over-year, comparable store sales) carry a significantly higher percentage of private label merchandise than their competitors do.
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