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 introduction overview crm presentation


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TEC RFP模板为超过40个类别的软件罗列了数以千计的特性和功能。获取行业中最全面的要求/功能列表。


以成千上万的特点和功能为依据,一对一地比较各种领先的解决方案。 TEC比较报告给你比你所能发现其他任何地方都更详细的资料。


客户关系管理(CRM) 软件评估报告

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 


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SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

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企业资源计划(ERP)软件可把所有业务领域(管理、人员和设备等)的管理整合在一个系统中,以便促进生产过程中每个单位的融合和发展。 ERP系统把传统的公司和管理职能(如:会计、人力资源[HR]、制造管理和客户关系管理[CRM])有机地整合在一起。制造管理模块还包括库存、采购以及质量和销售管理等职能。

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客户关系管理策略 第二部分:建立你的策略


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SageCRM/SageCRM.com is a web- and wireless-based solution, which provides access to customer sales, marketing, and support information, as well as access to back-office accounting and operations systems. Through its integration server, SageCRM can access and centralize other information sources from across the enterprise. Its workflow engine helps companies automate processes across their organizations. SageCRM allows clients to migrate back and forth from a hosted solution to an on-premise solution.

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Exact Business Analytics

Exact Business Analytics (EBA) is a solution with a clear mission--to provide ready access to information that empowers business people to make better decisions directly affecting business performance. Information that had been locked away within ERP or CRM systems becomes available to provide the basis for improved corporate and personal performance. Exact Business Analytics is designed to put power and functionality into the hands of business managers. It offers the power to quickly and easily build information views while dynamically combining and comparing data from multiple sources or different business functions. In addition to ad hoc analyses, users can create personalized information views, graphs, and reports that can be automatically distributed to users on a pre-defined schedule or accessed via the Internet.  

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Intelisis ERP

Intelisis系统是个定制化的业务解决方案,该解决方案基于三个主要流程: 企业资源计划(ERP)、供应链管理(SCM)及客户关系管理(CRM)。      

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应该有什么样的CRM教导 (虽然没有得到的消息是不完全的故障)

但适当的支持CRM,因为它不理解其重要性或要求。 CRM的问世加剧严重,预先存在的条件,而不是CRM创造条件。底线收集业务需求的技术支持应该不再是IT的问题。它的业务收集和通信技术支持的业务需求。商业学派并不需要懂技术做到这一点,要么,因为这是2003年,不是1993。

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