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面向离散型制造业的企业资源计划(ERP)--适用于中小企业
TEC全新的面向离散型制造业的企业资源计划评估模型针对中小企业的软件要求。如果您的企业并没有过多的运营网点,且正在寻求一套坚实的拥有基本ERP功能的解决方案,但又不需要包含市场上为大型企业提供的系统的每种特点,那么,该评估模型正是一个进行研究的良好开端。该模型涵盖了财务解决方案的所有功能,并且具有必要的制造、库存、人力资源、采购、质量和销售管理功能。
 

 kpi examples for customer service

离散型企业资源计划(Discrete ERP) RFI/ RFP模板

Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology Get this template

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Start evaluating software now

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面向离散型制造业的企业资源计划(ERP)--适用于中小企业
TEC全新的面向离散型制造业的企业资源计划评估模型针对中小企业的软件要求。如果您的企业并没有过多的运营网点,且正在寻求一套坚实的拥有基本ERP功能的解决方案,但又不需要包含市场上为大型企业提供的系统的每种特点,那么,该评估模型正是一个进行研究的良好开端。该模型涵盖了财务解决方案的所有功能,并且具有必要的制造、库存、人力资源、采购、质量和销售管理功能。

文档关于 » kpi examples for customer service

适用于采矿业的企业资源计划和计算机化维护管理系统(ERP& CMMS) 软件评估报告


This Software Evaluation Report includes enterprise resource planning (ERP) and computerized maintenance management system (CMMS) modules geared toward the regular requirements of companies in the mining industry. While including important criteria for financials solutions and human resources, it has additional process workflow, quality management, field service, and other criteria.

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适用于服装业的企业资源计划(ERP)


The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategies, and subsequent software selection.

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TARGIT Decision Suite


TARGIT provides a vast number of ways in which you can visualize, illustrate and analyze your company data starting with the data from your Dynamics NAV or AX ERP system. And no matter what kind of analysis you do, your preferences for presenting data will be remembered for future use.  

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商品销售系统(英文版)


Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record product performance, which allows buyers to purchase merchandise according to that information and to make accurate merchandise decisions. Moreover, retail systems have capabilities for tracking inventory, capturing sales data, and managing retail prices.

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SOA的3月新政


SOA的定义,发展历程和核心理念

kpi examples for customer service  SCA/SDO/SOA/OASIS/OSOA 阅读更多……

收购的企业资源规划系统的用户建议


两个SSA和Infor的附加值是相对较小的和可疑的ERP产品的现有用户,现在应该获得协同软件发展的好处,从其他ERP的兄弟姐妹。

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Clientele CRM.NET


Clientele from Epicor Software is an integrated CRM system. Clientele quickly captures, routes, organizes, and stores the information that comes out of all customer interactions, including phone calls, e-mail, and automated web contacts. This information can then be shared and analyzed, and accessed every time users are in contact with customers. Epicor Clientele is intended to enable users to manage the customer relationship lifecycle, from generating leads to closing sales, and to providing support that results in additional business. It provides integrated sales and customer support functionality. The Clientele CRM Suite is a set of enterprise CRM applications for small to midsized companies. Clientele CRM is built entirely on the Microsoft .NET platform to provide accessibility, extensibility, and integration.  

kpi examples for customer service  epicor crm,clientele crm,crm system software,telecom crm 阅读更多……

MAPICS移动务实 第2部分:对市场的影响


MAPICS公司(纳斯达克股票代码:MAPX),扩展ERP应用世界一流的中型制造商的全球供应商,在过去的几个月中,已经走上了一个艰苦的过程中前进的策略,务实地融入公司的传统价值观念和新方法的成功因素,留在市场趋势格格不入。

kpi examples for customer service  战略技术供应商,IT战略收购,IS资源,信息系统,项目团队,是评价标准,选择企业技术,企业技术评估,评估技术解决方案,战略供应商评价标准,产品技术 阅读更多……

Epicor for Service Enterprises


Epicor Enterprise 是一个全面的端对端套件,为全球中端市场企业提供了行业特定的可靠解决方案。从 CRM 和企业服务自动化到财务和供应链管理,Epicor 都可以为实时企业提供适用的、灵活的解决方案。 Epicor 的解决方案包含一系列服务,通过提供单一点的支付形式促进快速投资回收和低总拥有成本。产品主页:http://www2.epicor.com/CN/Solutions/?ExpLeftNavigation1ExpandValue=MainLeft1_ExpLeftNavigation1{79AD9E04-82DC-46D3-978D-35319593AD2E}。

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Sage HRMS


The Sage Abra human resource management solution (HRMS) is designed to increase the efficiency of human resources (HR) administration, including HR, benefits, employee self-service, attendance, recruiting, and training. It includes support for companies in both the US and Canada, and can support companies with employees in both countries. Sage Abra replaces paper-based, time-consuming, and error-prone HR methods, and is modular, so users can customize the solution according to their needs, desired level of automation, and budget. Along with a comprehensive set of features for HR, benefits, time off, and training, Sage Abra HRMS includes Web-based employee self-service, benefits enrollment, and workflow features to keep the workforce connected at all times. It also comes with query, reporting, and analysis tools-including Crystal Report Writer-to manage critical business information. Sage Abra HRMS also supports multiple database platforms, including Microsoft SQL Server, SQL Server Express, and Visual FoxPro.  

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供应链管理 (SCM) RFI/ RFP模板


Demand Management,Supply Chain Optimization,Warehouse Management System (WMS),Production and Supply Planning,Service Parts Planning,Transportation Management System (TMS),International Trade Logistics (ITL),Order Management,Supply Chain Event Management,Supplier Relationship Management (SRM),Product Technology

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适用于按订单设计(ETO)生产的企业资源计划(ERP) 软件评估报告


The engineer-to-order (ETO) enterprise resource planning Software Evaluation Report supports the requirements of companies that manufacture products based their customers' unique engineering designs. Companies building ETO products require special processes for estimates, purchasing materials, engineering changes, cost allocation and tracking, and ongoing work with customers.

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混合型企业资源计划(中文版) RFI/ RFP模板


Financials, Human Resources, Discrete Manufacturing Management, Process Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology

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Document Management for the Health Care Industry


Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents.

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TOTVS Protheus


TOTVS Protheus is platform-independent enterprise resource planning (ERP) and customer relationship management (CRM) software based on the TOTVS TEC architecture.  

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